Independent Vertiv UPS Services in Canada — Maintenance, Repair, Battery Replacement

Full Vertiv UPS service across Canada — preventive maintenance, 24/7 emergency repair, battery replacement, migration planning. Liebert and Vertiv catalog covered.

Full Vertiv UPS service across Canada — preventive maintenance contracts, 24/7 emergency repair, battery replacement, capacity scaling and migration planning. Independent provider covering the complete Liebert and Vertiv catalog from a Quebec dispatch hub to facilities in every Canadian province. Hospitals, federal and provincial data centres, Tier-1 financial back-office, telecom MSC, Crown corporations and industrial control all rely on Vertiv (Liebert) UPS infrastructure — we keep it running.

Our Vertiv UPS service offerings

Preventive Maintenance

Annual, semi-annual and quarterly contracts. Load testing, battery internal-impedance check, capacitor inspection, thermal imaging, firmware review, control-board log analysis and audit-ready written reports. Tailored to Liebert PSI, GXT, APS, NXC, APM and Vertiv EXM, ITA — and to the customer’s compliance posture: SOC 2, ISO 27001, Uptime Institute Tier III / Tier IV, public-sector audit.

24/7 Emergency Repair

Same-day on-site dispatch in our six Canadian metro hubs. Bypass faults, Replace Battery alarms, communication-card lockups, Liebert NXC inverter and PFC faults, Liebert APM module failures, lithium-ion battery management alarms on current-generation EXM and ITA. Module-level repair where parts remain available; migration recommendation where the repair economics tip toward refresh.

Battery Replacement

specification-matched battery packs, modules and full strings for the complete Vertiv / Liebert catalog. Sealed-lead-acid and lithium-ion. Ship-to-you with installation instructions, or on-site swap with old-battery disposal certificate. Audit-ready documentation for facility, SOC 2 and ESG-reporting files.

Vertiv UPS systems we service

The complete current and legacy Vertiv (Liebert) UPS catalog in Canada:

  • Liebert PSI — 1.0 to 3.0 kVA line-interactive rack UPS for branch offices, small server rooms, patient-monitoring and retail back-of-house. PSI 1000RT through PSI 3000RT and end-of-life PSI 3-1500.
  • Liebert GXT — 1.0 to 10 kVA online double-conversion for medical imaging, lab instrumentation, broadcast, financial back-office. GXT3, GXT4 and current-generation GXT5.
  • Liebert APS — 5 to 20 kVA modular single-cabinet UPS for mid-tier data centres and telecom edge.
  • Liebert NXC — 10 to 200 kVA three-phase tower for hospital essential-electrical, federal and provincial data centres, Tier-1 financial back-office.
  • Liebert APM — 30 to 300 kVA modular three-phase for Tier III / Tier IV data centres and hyperscale-adjacent edge.
  • Vertiv EXM — 10 to 200 kVA current-generation three-phase, the NXC replacement for new builds and major refreshes. ECO mode, lithium-ion option.
  • Vertiv ITA — 1 to 20 kVA current-generation online rack UPS, the standard PSI 3-1500 and GXT3 / GXT4 modernization target.
  • Liebert NX (legacy) — end-of-service three-phase, secondary-market parts support where the customer is running out the chassis before refresh.

Industries we serve

Vertiv (Liebert) UPS systems protect Canada’s most demanding power environments. We have direct experience in:

  • Healthcare — hospital essential-electrical rooms, MRI and CT imaging modality protection, pharmacy refrigeration backup, EHR application servers, patient-monitoring rooms, Health-Authority data centres. Liebert is the dominant installed base in Canadian hospital and CIUSSS environments.
  • Federal government — Shared Services Canada data centres, defence command centres, public-safety 911 dispatch, court-system server rooms, federal department IT. See our tender resources.
  • Provincial government — provincial-IT-corporation data centres, ministry server rooms, Crown-corporation primary IT, public-safety auxiliary facilities, court and corrections IT.
  • Telecommunications — cell-tower huts, fibre POPs, ISP head-ends, mobile-switching-centre primary backup, edge compute for content delivery, MSC redundancy.
  • Financial services — Tier-1 bank trading-floor primary protection, regional credit-union data rooms, payment-processing infrastructure, ATM-network controllers, brokerage back-office.
  • Industrial and manufacturing — PLC and DCS protection, SCADA control rooms, automated production lines, oil-and-gas remote facilities, pulp-and-paper plant control, mining-site UPS.
  • Energy and utilities — substation control rooms, SCADA primary backup, hydro and grid-operator command centres, renewable-generation control systems.
  • Higher education and research — university data centres, research-lab instrument backup, supercomputing edge nodes, library-system backbone.
  • Broadcast and AV — provincial-broadcaster master-control rooms, post-production suites, news-gathering field facilities.

Migration and modernization planning

The Vertiv catalog has evolved through several generations and many Canadian customers run a mixed fleet of legacy Liebert and current-generation Vertiv units. We plan migration projects across the standard paths:

  • Liebert NX → Liebert NXC → Vertiv EXM — the three-phase enterprise lineage.
  • Liebert PSI 3-1500 → Vertiv ITA — same form factor, lithium-ion option, current SNMP.
  • Liebert APS → Liebert APM — capacity scaling past the 20 kVA chassis ceiling.
  • Liebert GXT3 / GXT4 → Liebert GXT5 or Vertiv ITA — online double-conversion refresh.

Migration planning includes site assessment, load analysis, battery-chemistry selection (sealed lead-acid vs. lithium-ion), phased commissioning to keep existing load protected, decommissioning of the old chassis, and provincial / federal tender response where the procurement runs through public-sector channels.

Service-area coverage

Same-day on-site service in our six metro hubs, next-business-day or scheduled across every Canadian province and territory:

Outside these metros, we coordinate on-site service through our partner network across the rest of Ontario, Quebec, Atlantic Canada, the Prairies, British Columbia and the Territories — with planned-visit scheduling to remote sites including mining, oil-and-gas and northern-community facilities.

Why choose Independent UPS Services Canada

  • Independent and Canadian. We are an independent service provider with no factory affiliation — which means we recommend repair, refresh or replacement based on what the customer actually needs, not what the factory channel wants to ship.
  • Full Liebert and Vertiv coverage. Every UPS family Vertiv has shipped in Canada, including end-of-service Liebert NX and PSI 3-1500.
  • Audit-ready documentation. Written reports on every service event — SOC 2, ISO 27001, Uptime Institute, public-sector audit and ESG-reporting files.
  • Quebec dispatch hub. Same-day shipping on most battery packs and parts, same-day on-site in six metros, next-business-day across the rest of Canada.
  • Bilingual service. French and English service capability — important in Quebec hospital, CIUSSS, provincial-government and Crown-corporation environments.

Get a Vertiv service quote in one business day: email Email Us or call 1 (438) 881-3363.

Independent service provider

Independent UPS Services Canada is an independent UPS service company — not affiliated with Vertiv Group Corp. or Emerson Network Power. The Liebert and Vertiv trademarks remain property of their respective owners.

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