How often should Vertiv UPS batteries be replaced?

Vertiv recommends replacing VRLA batteries every 3 to 5 years under normal conditions (20–25°C, typical load cycles). In hot environments or with frequent deep discharges, replacement may be needed every 2–3 years. We test battery health on every visit and recommend replacement only when voltage, impedance or load-test results warrant it.

What Vertiv battery models do you replace?

OEM-compatible replacement packs for the full Vertiv/Liebert range — Liebert GXT5/GXT4/GXT3 online battery packs, Liebert PSI5/PSI cartridges, Liebert ITA2 packs, and modular Liebert APS/APM battery cabinets and strings. Send us your model and we will match the correct pack; uncommon SKUs typically have a short lead time.

Can you hot-swap Vertiv Liebert GXT5 batteries while the UPS stays online?

Yes — Vertiv Liebert GXT5, Liebert GXT4, and Liebert PSI support hot-swap battery replacement on extended battery modules (EBMs). The internal batteries on most Liebert GXT5 models are also field-replaceable. We confirm hot-swap procedure for your specific model before arriving.

How long does an Vertiv battery replacement take on-site?

Most single-unit Liebert GXT5 or Liebert PSI replacements complete in under 30 minutes. Liebert APM cabinet swaps and Liebert APM module replacements take 1–3 hours depending on string size and rack access. We provide a time estimate in the quote.

How do I get a quote for Vertiv battery replacement?

Reach us via our contact page at vertivservicecanada.com/contact or call 1 (438) 881-3363 with your Vertiv model number, serial, and postal code. We respond with a fixed quote within one business day.

How much does Vertiv UPS battery replacement cost in Canada?

Vertiv UPS battery replacement pricing depends on the model and battery part number. As a general guide: Vertiv Liebert PSI internal battery cartridges typically run CAD $200–$500, Liebert GXT5 EBM modules run CAD $600–$1,500, Liebert APM/earlier-generation models cabinet strings run CAD $4,000–$15,000+, and Liebert APM battery modules run CAD $1,200–$2,200 each. On-site installation is CAD $250–$600 in our primary metros. Reach us via our contact page at vertivservicecanada.com/contact with your model and quantity for an exact quote.

Where can I get Vertiv UPS battery replacement near me in Canada?

We dispatch on-site battery replacement service across Canada — same-day in Toronto, Montreal, Ottawa, Vancouver, Calgary, and Edmonton; next-business-day in most other regions. Visit our service-area pages or call 1 (438) 881-3363 to confirm your postal code is covered.

Do you stock Liebert APS, earlier-generation models, earlier-generation models batteries?

Yes — we carry replacement battery strings and cartridges for older Liebert models that Vertiv no longer supports directly: earlier models, battery cartridges, earlier-generation models battery cabinets, and battery strings. Some legacy SKUs are special-order with 5–10 business-day lead time.

Vertiv UPS Battery Replacement Across Canada — Liebert Battery Service

Vertiv UPS battery replacement across Canada — specification-matched packs, modules and strings for Liebert PSI, GXT, APS, NXC, APM and Vertiv EXM, ITA. On-site or ship-to-you.

Independent Vertiv UPS battery replacement across Canada. We supply specification-matched battery packs, battery modules and full battery strings for every Vertiv UPS family — Liebert PSI, Liebert GXT, Liebert APS, Liebert NXC, Liebert APM, plus the current-generation Vertiv EXM and ITA platforms. On-site swap with old-battery disposal certificates for facility audit files, or ship-to-you with installation instructions. Most plug-in replacements complete in a single visit with no downtime to the protected load. String replacements on the three-phase platforms are scheduled with a bypass-transfer window.

What we replace — full Vertiv / Liebert battery catalog

Liebert PSI battery packs — sealed-lead-acid packs for the full PSI line including PSI 1000RT, PSI 1500RT, PSI 2200RT, PSI 3000RT and the end-of-life PSI 3-1500. See the Liebert PSI service page.
Liebert GXT battery packs and external battery cabinets — internal packs for GXT3, GXT4 and current GXT5 across 700 VA to 10 kVA, plus the BP72V90ART2U, BP240V13RT4U and similar external cabinet kits. See the Liebert GXT service page.
Liebert APS hot-swap battery modules — modular battery cabinets for 5 to 20 kVA configurations. See the Liebert APS service page.
Liebert NXC three-phase battery strings — full sealed-lead-acid strings of 32 to 40 batteries for 10 to 200 kVA NXC systems. See the Liebert NXC service page.
Liebert APM battery modules — hot-swap modular battery cabinets, sealed-lead-acid and lithium-ion options. See the Liebert APM service page.
Vertiv EXM battery cabinets — VRLA and lithium-ion cabinets for 10 to 200 kVA EXM. See the Vertiv EXM service page.
Vertiv ITA battery packs — internal packs across 1 to 20 kVA, lithium-ion option for new builds and refreshes. See the Vertiv ITA service page.
Legacy Liebert NX strings — secondary-market sourcing for end-of-service NX three-phase systems where customers are running out the chassis before refresh.

Battery chemistry — sealed lead-acid vs. lithium-ion

Most Canadian Vertiv installs still run on sealed lead-acid (VRLA) battery chemistry — three to five year service life under typical conditioned-room conditions, established disposal pathway, lower up-front cost. The trade-off is shorter service intervals, more service visits over the equipment lifetime, and more weight per kWh of autonomy.

Lithium-ion battery cabinets are increasingly chosen on the current-generation Vertiv EXM and ITA platforms, and on Liebert APM where the original cabinet supports the conversion. Service life extends to eight to ten years, the footprint and weight per kWh drop substantially, and the total cost over the equipment lifetime drops once you factor in fewer service visits and longer refresh intervals. For new builds and major refreshes, we routinely model both chemistries during the planning phase.

How Vertiv battery replacement works

Identify the Vertiv UPS model, kVA rating and battery configuration. Read the label on the back of the unit (or the front-panel display on the three-phase platforms) or send us a photo. From the model and serial we can match the correct battery pack, module or string and pull the original commissioning record where it exists.
Choose ship-to-you or on-site swap. For plug-in models — Liebert PSI, lower-tier Liebert GXT, smaller Vertiv ITA — we ship the battery pack across Canada with written installation instructions. For rack and tower units with hot-swap battery packs, the customer’s own IT team can handle the swap. For modular and three-phase systems — Liebert APS, NXC, APM, Vertiv EXM — our qualified technicians perform the swap on-site.
Schedule the maintenance window. Plug-in replacements complete in under an hour with no downtime to the protected load. Three-phase string replacements require a bypass-transfer window of four to ten hours depending on the topology. We coordinate the schedule with the customer’s facility team and provide a written runbook in advance.
Old-battery removal and recycling. Every on-site swap includes proper disposal of the old sealed-lead-acid or lithium-ion batteries in compliance with Environment Canada hazardous-waste regulations. We provide a recycling certificate for facility audit and ESG-reporting files.
Battery acceptance test and written service report. After the swap, we run an automatic charge cycle and battery acceptance test, verify autonomy, and provide a written service report with test data, battery serial numbers and the disposal certificate. Audit-ready for SOC 2, ISO 27001 and Uptime Institute evidence files.

How often should you replace your Vertiv UPS battery?

For most sealed-lead-acid Vertiv batteries, the recommended replacement interval is every three to five years, depending on ambient temperature, discharge-cycle frequency, load profile and float voltage. Lithium-ion cabinets on the current-generation EXM, ITA and APM platforms extend that to eight to ten years. The clearest signal that replacement is overdue is the Replace Battery indicator on the front panel or the corresponding SNMP trap. Two earlier warning signs: a battery self-test failure, and a measurable runtime drop on the periodic test cycle. On three-phase platforms with active battery monitoring, internal-impedance trending picks up degradation months before the alarm fires — which is why our preventive maintenance contracts include impedance measurement on every visit.

On-site service across Canada

We dispatch qualified technicians to perform battery replacement at the customer’s facility in our six metro hubs with same-day availability:

Outside these metros, we ship batteries with installation instructions across every Canadian province and territory, or coordinate on-site service through our partner network in any province with next-business-day or scheduled timing.

Why choose us for Vertiv battery replacement

specification-matched battery packs and strings — same chemistry, same spec, same warranty as Vertiv-branded parts; no grey-market cells.
Faster than dealing with Vertiv factory service — we ship next-business-day in most cases and can dispatch on-site within 24 hours in the six metros.
Audit-ready documentation — written service reports including battery test data, battery serial numbers, disposal certificates, and the original commissioning record where we have it on file.
Bundled with preventive maintenance contracts — combine battery replacement with annual or semi-annual PM for cost savings and a single point of accountability.
Lithium-ion conversion expertise — for customers refreshing aging VRLA cabinets, we model the chemistry options during planning and execute the conversion on-site.
Multi-site program support — for branch banking, retail chains, regional healthcare networks and government-IT portfolios, we run rolling-replacement programs with a single point of contact.

Frequently asked questions

How do I identify the correct replacement battery for my Vertiv or Liebert UPS?

The model and serial number on the back of the unit or on the front-panel display are sufficient. Email us a photo of the label, or call with the model in hand, and we match the correct pack, module or string from our catalog. For three-phase NXC, APM and EXM, we also pull the original commissioning record where we have it on file to confirm string configuration.

Do you ship Vertiv replacement batteries to all Canadian provinces and territories?

Yes — we ship via Canada Post, UPS Canada, Purolator and FedEx to every Canadian province and territory. Most plug-in pack orders ship same-day or next-business-day from our Quebec depot.

Can you do Vertiv battery replacement on-site in my city?

Same-day on-site service in Toronto, Montreal, Ottawa, Vancouver, Calgary and Edmonton. Other cities are handled next-business-day or scheduled within five business days, depending on technician availability and travel logistics. For remote sites — mining, oil-and-gas, northern communities — we plan the visit with the customer’s site logistics team.

What is the difference between an specification-matched battery pack and a Vertiv-branded pack?

An specification-matched pack uses the same battery cells (typically Yuasa, Panasonic, CSB or comparable sealed lead-acid in the original pack), the same connector pinout, the same case form factor and the same charge curve as the Vertiv-branded part. The difference is the label and the channel — without the Vertiv factory markup. Performance and warranty are equivalent.

Do you handle Vertiv battery disposal and recycling?

Yes. Every on-site swap includes battery disposal in compliance with Environment Canada hazardous-waste regulations. We provide a recycling certificate with the service report for facility audit, SOC 2 evidence and ESG-reporting files. For lithium-ion cabinets, we handle the additional packaging and transport requirements per TDG regulations.

Can I convert my Liebert UPS from sealed-lead-acid to lithium-ion battery cabinets?

On current-generation Vertiv EXM and ITA, lithium-ion is a factory-supported option and conversion is straightforward — we swap the cabinet, update the firmware and recommission. On Liebert APM, conversion is supported on certain generations where the controller firmware accepts the lithium-ion battery management profile. On older Liebert NXC, lithium-ion conversion is not factory-supported; the realistic upgrade path is a refresh to Vertiv EXM with lithium-ion from new. We assess the right path during a site visit.

Get a battery quote today: email Email Us with the Vertiv or Liebert UPS model number, or call 1 (438) 881-3363 for same-day pricing.

Independent service provider

Independent UPS Services Canada is an independent UPS service company — not affiliated with Vertiv Group Corp. or Emerson Network Power. The Liebert and Vertiv trademarks remain property of their respective owners.