Vertiv UPS Preventive Maintenance Contracts — Canadian Coverage

Vertiv UPS preventive maintenance contracts across Canada: load testing, battery health, firmware review, written reports. Annual, semi-annual and quarterly options for Liebert GXT to Liebert APM.

Vertiv UPS preventive maintenance across Canada. Annual and semi-annual contracts that include load testing, battery health checks, firmware review, capacitor inspection and full written service reports. We service the entire Vertiv UPS line — Liebert GXT, Liebert PSA, Liebert NXC and Liebert APM 3-phase — with qualified technicians dispatched from our Delson, QC hub.

What’s included in an Vertiv preventive maintenance visit

  • Visual inspection — chassis, cables, vents, ambient temperature, dust accumulation
  • Battery test — internal resistance, voltage under load, runtime simulation
  • Load test — verified output capacity at current connected load
  • Firmware review — UPS and NMC firmware versions, security advisories, update if needed
  • Capacitor inspection — visual check on Liebert NXC, Liebert APM, SRT-online models
  • Self-test & runtime calibration
  • Network management card check — IS-UNITY-DP / IntelliSlot reachability, traps, SNMP config
  • Bypass switch test — for online double-conversion and 3-phase systems
  • Written service report — audit-ready, including measurements, recommendations, photos

Contract options

  • Annual contract (1 visit/year) — recommended for Liebert GXT / Liebert PSA / Liebert PSI
  • Semi-annual contract (2 visits/year) — recommended for Liebert NXC and Liebert APM enterprise systems
  • Quarterly contract (4 visits/year) — recommended for mission-critical data centers and tender-driven sites
  • Custom contracts — for multi-site portfolios or government tenders. See our tender scope-of-work template.

Why Vertiv preventive maintenance matters

The leading cause of UPS-related downtime is failed batteries detected too late. Preventive maintenance catches battery degradation 6–12 months before a Replace Battery alarm fires, letting you schedule replacement during a maintenance window instead of during an outage. For Liebert NXC and Liebert APM systems, regular capacitor and PFC inspection extends usable life by 30–50% beyond the standard 5-year design horizon.

Coverage

Preventive maintenance dispatched on-site to Toronto, Montreal, Ottawa, Vancouver, Calgary, Edmonton, and to other Canadian cities by appointment. We also offer remote PM consultations for sites where on-site travel doesn’t make economic sense — useful for the diagnostic + recommendations portion of the service.

Frequently asked questions

How much does an Vertiv UPS preventive maintenance contract cost?

Annual contracts for a single Liebert GXT typically run CAD $400–$700 per year per unit including travel. Liebert NXC and Liebert APM contracts depend on system size and visit frequency — quoted on request. Multi-unit portfolios get volume discounts.

Do you replace batteries during the maintenance visit?

If the battery test indicates failure, yes — we can swap the battery cartridge during the same visit if we have the cartridge in stock or scheduled. Otherwise we report findings and schedule a follow-up swap.

Are your reports suitable for ISO/SOC2 audits?

Yes. Reports include date/time, technician name and certification, equipment serial numbers, measurement data, photos and recommendations — all the audit trail elements typically required.

Get a preventive maintenance quote: tell us your Vertiv UPS models and locations at Email Us or call 1 (438) 881-3363.

National service partner

Independent UPS Services Canada is operated by an independent Canadian UPS service company — Canada’s independent UPS maintenance and battery replacement specialist since 2012.

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